PRIVACY POLICYLast Updated: October 14, 2026
1. Introduction
PLASTEON INDUSTRIAL SRL (“PLASTEON”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or submit an inquiry regarding our products and services.
Our website provides information about industrial machinery, plastic recycling equipment, extrusion lines, and related industrial solutions.
2. Data Controller
The data controller responsible for processing your personal information is:
PLASTEON INDUSTRIAL SRL
Republic of Moldova
Email: office@plasteon.net
Website: plasteon.net
Registered Address: [Full registered company address]
For any questions regarding personal data protection, please contact us using the email address above.
3. Personal Data We Collect
When you contact us through our website, email, or WhatsApp, we may collect the following information:
  • Full name
  • Company name
  • Email address
  • Telephone number
  • Country
  • Information included in your inquiry
  • Technical information necessary for website operation and security, such as IP address and browser information
We collect only the information reasonably necessary to respond to your requests and provide our services.
4. Purpose of Data Processing
We process personal data for the following purposes:
  • Responding to customer inquiries
  • Preparing quotations and commercial offers
  • Providing product information and technical specifications
  • Communicating with customers and business partners
  • Processing orders and fulfilling contractual obligations
  • Maintaining website security and functionality
  • Complying with applicable legal requirements
We do not sell personal information to third parties.
5. Legal Basis for Processing
Depending on the circumstances and applicable legislation, we process personal data based on:
Pre-contractual Measures
Processing necessary to respond to requests for quotations and take steps toward entering into a contract.
Legitimate Interests
Processing necessary for business communication, customer relationship management, and website security, where such interests are not overridden by individuals’ rights.
Legal Obligations
Processing required to comply with applicable accounting, tax, and other legal requirements.
Consent
Where consent is legally required, we process personal data based on the individual’s freely given and informed consent.
6. Website Contact Forms
Our website uses contact forms provided through the Tilda website platform.
When you submit a contact form, the information you provide is processed for the purpose of responding to your inquiry.
Providing personal data through our contact forms is voluntary. However, certain contact information is necessary for us to respond.
We do not use contact form submissions for unsolicited marketing communications.
7. WhatsApp Communication
Our website may provide links or buttons allowing visitors to contact us through WhatsApp.
When you communicate with us through WhatsApp, your telephone number, profile information, and messages may be processed by WhatsApp in accordance with its own privacy policies.
PLASTEON uses information received through WhatsApp exclusively for business communication, responding to inquiries, and providing customer support, unless another lawful purpose applies.
8. Data Sharing and Third-Party Services
We may share personal data with trusted service providers where necessary for operating our website and conducting business activities.
These may include:
  • Website hosting and form processing providers
  • Email service providers
  • Communication platforms, including WhatsApp
  • Professional advisers and service providers where necessary
Our website is built using Tilda, which may process personal data on our behalf.
We require personal data to be handled in accordance with applicable data protection legislation.
9. International Data Transfers
Some of our service providers may process or store personal data outside the Republic of Moldova or the European Economic Area.
Where applicable, international transfers are carried out in accordance with relevant data protection legislation and appropriate safeguards.
10. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy.
Business inquiries and related correspondence are retained for a period appropriate to the business relationship and applicable legal requirements.
Information related to completed transactions may be retained for longer periods where required by accounting, tax, or other applicable laws.
When personal data is no longer required, we delete or anonymize it where reasonably possible.
11. Data Security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Access to personal data is limited to authorized personnel and service providers who require such information for legitimate business purposes.
However, no method of electronic transmission or storage can guarantee absolute security.
12. Your Data Protection Rights
Subject to applicable legislation, you may have the right to:
  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Request restriction of processing
  • Object to certain types of processing
  • Request data portability where applicable
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the competent data protection authority
To exercise your rights, please contact:
office@plasteon.net
We will review and respond to requests in accordance with applicable legal requirements.
13. Cookies
Our website may use cookies and similar technologies necessary for website functionality, security, and operation.
Where non-essential cookies or tracking technologies are used, we will provide appropriate information and obtain consent where required by applicable law.
Additional information about cookies may be provided through a separate Cookie Policy or cookie notice.
14. Third-Party Links
Our website may contain links to external websites or services.
PLASTEON is not responsible for the privacy practices or content of third-party websites.
We recommend reviewing the privacy policies of external services before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business activities, website functionality, or applicable legal requirements.
Any updates will be published on this page with a revised effective date.
16. Contact Information
For questions regarding this Privacy Policy or the processing of personal data, please contact:
PLASTEON INDUSTRIAL SRL
Republic of Moldova
Email: office@plasteon.net
  • Website: www.plasteon.net
Made on
Tilda